RentBetter

Creating an Ad, Managing Enquiries, Applications and Tenant Checks

Finding a Tenant

A guide to advertising your property on RentBetter

Creating and Managing Your Ad

Conducting a successful viewing/inspection of your property

Viewings and Inspections

Advertising Your Property

A guide to managing enquiries from potential tenants through RentBetter

How Enquiries are Received and Managed

Enquiries

A guide to managing applications from potential tenants on RentBetter

How Applications are Received and Managed

Applications

Running Tenant Checks

Tenant Checks

The tenant's details were unable to be verified, what does that mean?

What does it mean if there is a bankruptcy record?

What does it mean if there is a court record?

What does it mean if there is a directorship record?

What is a Disqualified Directorship?

The identity details have been verified, yet it says it can’t verify the documents provided – what does this mean?

What is the Document Verification Service (DVS)?

What is a previous enquiry?

Browse all FAQ's related to the National Tenancy Database (NTD)

The National Tenancy Database (NTD)

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Find answers and get help from Intercom Support and Community Experts

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