Logging repairs and maintenance requests and keeping track of the work done on your property has never been easier on RentBetter.
Both you and your tenant are able to upload maintenance requests, as the landlord, you’ll be able to see both your tenant’s requests as well as any maintenance jobs you have added.
Enter a new task, or review existing tasks entered by your tenant
Enter the details of the task, and attach receipts or relevant documents for record-keeping
Details of the complete maintenance expense will automatically appear in the reporting feature
How does Maintenance work on RentBetter?
To create a new Maintenance Task, head to the My Properties page and locate the property you wish to create a task for.
On the right-hand side, you will see a menu underneath the Manage My Property section. Click on Maintenance.
To add your first maintenance task, click the add maintenance button on the top right.
Fill out the form with the relevant information, upload any receipts or photos and save.
You can go back and edit the details if required and update the status of the task once it’s been completed.
In the table, you’ll be able to view all the maintenance requests submitted by you and your tenant. Your tenant will only be able to see maintenance requests that they have submitted.
Once the status of the task has been updated to complete, it will appear in the reporting section of the platform.
Repairs and Maintenance FAQs
What types of maintenance tasks can I log?
You and your tenant can add any type of maintenance task required, and you’ll be able to address the request and mark it as complete once the work has been completed. As soon as the task has been marked complete, the result and cost will appear in the expenses section of your reports.
How do I source a supplier/contractor to complete any maintenance work?
RentBetter has a partner who offers services and quotes for maintenance jobs. Just visit https://rentbetter.com.au/trades/ and you can set up an account and get quotes for your tasks.
How much notice do I need to provide a tenancy if I require maintenance to be done on my property?
Typically, prior to getting a quote or commencing work, you would have discussed the issue with your tenant. Quite often the request starts with the tenant identifying an issue, so they are usually on board with the work required.
Need further assistance?
Have more questions about Repairs and Maintenace? Reach out to our friendly team at info@rentbetter.com.au and we’ll be happy to help.