RentBetter subscription payments are able to be made by credit or debit card and are separate from rental payments made by tenants.
Plans are billed on a monthly basis and will run until you cancel.
How do I update my subscription payment method?
You can update the payment method used for your RentBetter subscription at any time through your account.
To update your payment method:
Sign in to your RentBetter account.
Go to Account Settings.
Select Subscriptions tab.
Click the 3 dots next to your property subscription and then on Update Payment Method.
Enter your new details and save the changes.
Your new payment method will be used for future subscription payments.
Can I switch to annual billing?
Yes. You can switch from monthly to annual billing directly from your RentBetter account.
Account Settings → Subscription → Change to Annual
Before you confirm the change, you’ll see a breakdown of exactly what you’ll be charged, including: the full annual price, a credit for the unused days in your current month, and the net amount charged today.
Once you confirm the change, your annual subscription will begin immediately and your account will be billed annually going forward.
What happens if my payment fails?
If your RentBetter subscription payment fails, it will try to run again so you'll need to ensure you have sufficient funds available for the payment to clear. You can update your payment method at any time via your account.
If you’re having trouble making a payment or updating your payment details, you can contact our support team via the chat or send us an email.
💬 Need further assistance?
Have more questions about subscription payments? Reach out to our friendly team via the support chat or email info@rentbetter.com.au and we’ll be happy to help.