What is Tenancy Setup?
The Tenancy setup section helps you to see the status of the current lease for your property and take actions relating to the lease.
In this section, you can monitor your tenant's onboarding and identify any pending tasks. You'll also find the details of your lease agreement and get an overview of the current tenancy.
Once a tenancy is in progress/active, you can take actions such as renewing the lease, adjusting rent, or ending the tenancy.
To navigate your Tenancy setup, head to the Properties page and locate the property you wish to view.
You will see a menu underneath the 'Manage and Maintain' section on the property card.
Click on 'Tenancy Setup'. This will take you through to the tenancy overview page.
In this Article:
Tenant Onboarding Progress
Once you have set up a tenancy and sent it to your tenants, you will be able to view the status of their onboarding via the Tenancy setup page and the steps still left to complete.
Adjusting a lease - Renew or Extend/Adjust Rent/Terminate
When you have a tenancy that is in progress, you might like to take specific actions during that tenancy such as adjusting the rent, updating the lease term, sending an updated lease agreement to your tenants or terminating your current tenancy.
To make changes and adjust your lease, you can take the following steps:
From the 'Tenancy setup' page, click on the 'Actions' button on the top right.
This will bring up the options available for your lease.
Depending on which action you'd like to take you can select the relevant option from the list (pictured below).
You can send it to your tenants and they will be able to review and accept the changes via their RentBetter tenant account.
🏡 Set up for Future Tenants
Select this option if you want to set up a brand new tenancy for new tenants moving into your property.
The tenants will be invited to set up on RentBetter and connect to your new lease.
📝 New Lease Agreement
Select this option if you would like to send an updated lease agreement to your current tenants.
You can adjust the rent, update the lease term, and manage tenants moving in or out, as well as make other necessary changes to the lease agreement. Once the updates are made, you can send the agreement to your tenants for their signatures.
Once everyone has signed, the changes will automatically be applied to your tenancy.
💰 Adjust Rent
Select this option to adjust the rent for your lease without a new lease agreement.
This will produce a rent adjustment notice which you can sign and send to your tenants to notify them.
The tenants can accept the notice to acknowledge it via their tenant account and then once accepted, the changes will be applied to your rent schedule.
🛑 End Tenancy
Select this option to End the tenancy.
You will select an end date and then be able to sign and send the termination notice to your tenants.
Once the end date is confirmed, the lease and payments will be terminated in the platform based on the date selected.
General FAQs
My tenant is moving out and I need to stop their payments, what do I do?
If your tenant is moving out you will need to end the lease and payments in the platform. Select 'Tenancy setup' and then 'End Tenancy' and follow the steps to send the termination to your tenant. Once accepted the tenancy will be terminated in the platform on the date you have selected and no further payments will run.
I sent an update to my tenant to adjust the rent but nothing has changed on the schedule.
When you send a rent adjustment to your tenant, they are informed via email and are asked to accept the changes via their RentBetter tenant account. Once accepted the schedule will be updated automatically.
I sent my tenant an adjustment to the lease but I need to edit it.
If you have sent an adjustment to your tenant such as a new lease agreement, rent change or termination but need to edit the details, you can make changes by navigating to 'Tenancy setup'.
Click on the 'View adjustment' button and on the following screen you'll see an 'Edit' button on the top right which you can use to edit the details and when ready, send it again to your tenants to sign/accept.
Need further assistance?
Have more questions on setting up your tenant? Reach out to our friendly team via the support chat or email info@rentbetter.com.au and we’ll be happy to help.