Once your tenant has completed onboarding and the tenancy is active on the platform, you’ll be able to manage and make changes to the tenancy as needed.

This may include:

Once your tenancy is active, you’ll be able to access your Tenancy Dashboard, which provides a quick overview of everything happening within your tenancy.

From here, you can easily view key tenancy information and stay up to date with any ongoing activity or updates.

You can access your Tenancy Dashboard in two ways:

The Tenancy Dashboard displays key information about your tenancy, including tenant details, rent amount and frequency, lease agreement details, bond information, bills and expenses, condition reports, and maintenance activity.

You can click into each section to navigate to the relevant feature, such as the rental payments page, where you can view more detailed information and manage.

Example - Click on 'View rent schedule' to navigate to the rental payments page:

Select this option if you want to create a brand new tenancy for new tenants moving into your property.

The new tenants will be invited to join RentBetter and connect to your tenancy through the onboarding process.

Please note: This option should only be used when all existing tenants are vacating and entirely new tenants are moving in.

If you are adding a tenant to an existing lease or renewing a lease with current tenants, you should select New Lease Agreement instead.

Select this option if you would like to:

You can also:

Once the updated agreement has been signed by all parties, the changes will automatically apply to the tenancy.

Select this option if you would like to change the rent amount without creating a new lease agreement.

This will generate a rent adjustment notice that you can sign and send to your tenants.

Your tenants can review and acknowledge the notice through their tenant account. Once accepted, the updated rent amount will automatically apply to the rent schedule.

Select this option to change the day your tenant’s rent payments are processed on an ongoing basis.

This applies to regular recurring payments only and does not apply to one-off payment requests.

You’ll be able to:

For any one-off payment changes, please contact the RentBetter team.

Select this option if you would like to extend the tenancy end date without issuing a new lease agreement.

You’ll be able to:

Please note: This option only extends the lease term and does not end the tenancy or stop rent payments. If your tenants are vacating the property, select End Tenancy instead.

Select this option to end the tenancy and stop future rent payments.

You’ll be able to:

Once confirmed, the lease and rent schedule will end based on the selected date.

Tenancy changes (also referred to as Adjustments) can be made from either your Tenancy Setup or Dashboard page in your RentBetter portal.

Select the relevant option from the list and follow the on-screen steps to complete and submit the changes.

Once your tenant has signed or agreed to the change, it will automatically be updated in your tenancy.

If your tenant is vacating, you will need to take the steps to end the lease and payments in the platform. Navigate to the Tenancy setup page, and then select 'End Tenancy' to follow the steps to send the termination to your tenant.

Once accepted the tenancy will be ended in the platform on the date you have selected and no further payments will run.

If you have sent an adjustment to your tenant (such as a new lease agreement, rent change, or termination) and need to make changes, you can do so from the Tenancy Setup section.

Click View Adjustment, then on the next screen select the Edit button in the top right corner. You can update the details as needed and then resend it to your tenant for signing or acceptance.

If the adjustment has already been applied, you will need to either create a new adjustment or contact the RentBetter team for assistance.

You can add additional tenants to your tenancy by going to Tenancy Setup, clicking the Actions button, and selecting New Lease Agreement from the list.

Follow the on-screen steps to enter the updated details, then send the revised lease for all parties to sign.

You can remove a tenant from your tenancy by going to Tenancy Setup, clicking the Actions button, and selecting New Lease Agreement from the list.

Follow the on-screen steps to indicate which tenant is moving out, then send the updated lease for all remaining parties to sign.

If you need to update your existing tenant’s details -such as their name, email, or phone number - you can do so in a couple of ways:

Have more questions on making changes to your tenancy? Reach out to our friendly team via the support chat or email info@rentbetter.com.au, and we’ll be happy to help.